I cannot thank Scott Wilson and his staff for the outstanding service that I have received from them for the past 12 years. I'm on my third pair of hearing aids and am over the top happy with them. I'm blown away with Scott's expertise and knowledge of his product. He takes the time to explain how the new technology works as well a taking his time fitting you and answering any questions or concerns. I travel over an hour to visit his office in Medford and wouldn't have it any other way. The staff is very welcoming and accommodating. Thank you Scott for your outstanding work. I hope that you, your family and staff are staying soon.
See you soon!
Scott and Marissa are wonderful to deal with. My 89-year-old mother has had her hearing aids through Scott Wilson for many years, and he has always been there to handle cleanings, repairs, new batteries, etc in a very prompt, professional way! Plus, they both have a fun and positive attitude, so it's always a pleasure for me and my mom to have a hearing aid appointment... Imagine that!! Thanks for being there, and for being so pleasant to deal with,e during this covid 19 period.
There are not enough words and stars to express our appreciation to Scott Wilson and staff. During this Covid19 crisis, my son's hearing aid completely failed!! Called his Hearing Aid provider, offices closed indefinitely. Went online, researched, read reviews and chose Scott Wilson. Receptionist immediately reassured me they could help solve the issue and if need be would give him a loaner!! He made him feel so welcome and at ease, did a hearing test, explained the latest technology and improvements from his 6 year old defunct aid. As previously mentioned, Scott fitted him with a loaner until the NEW hearing came in, one week later. !!! The difference in his hearing is day and night! Besides his professionalism, Scott Wilson cares, makes you feel like a friend instead of a patient! Thank you Scott and Staff!!!
Have used Scott Wilson Hearing for many years. Always an enjoyable, professional and informative experience. I have found customer service and his staff are courteous, helpful and friendly.
Anthony Bernardi Sr
Scott exudes confidence in what he does ... and has fun doing it!! My 40 years of experience with a variety of hearing aids and hearing aid professionals in several cities tells me Scott's confidence is very well-founded (he's quick and knows what he's doing), and his "fun" is contagious!
My wife's old BTE Phonak suffered a break in the conductive tubing to the ear mold ... and during the height of the COVID-19 epidemic! The receptionist made every effort to accomodate me that day, and Mr. Wilson performed a perfect repair without having to see the patient! My wife is overjoyed with the result. Thanks Scott Wilson so very much.
Scott provided hearing aids to my 93 year old father-in-law who was initially reluctant about the entire process. Scott was open, understanding, informative, funny and made the experience a very positive one. By the time Scott had finished, my father-in-law was excited to receive his new hearing aids and they work like a charm! We would happily recommend Scott to anyone who needs this type of assistance.
I am a 74 year old man who has probably been losing the ability to hear gradually over the last 8 years and as with all things that change gradually you really don’t realize the impact on your total life experience. I was becoming more and more reclusive and less of the person that I had always been. With the ability to hear I became again what I once was and am happy to be back among the living life abundantly again. Thanks to my hearing aids and the staff at Scott Wilson Hearing Aids.
Scott Wilson and his staff are friendly, knowledgeable, and helpful in every way. I was made to feel comfortable from the time I walked in the door at each of my visits, through the definitive testing and subsequent fitting. My hearing devices were customized specifically for me. Scott Wilson even synced my hearing devices to my iPhone! What I thought would be frustrating experience was completely the opposite. Maintenance, follow up and check ups are handled with ease! Sincerely a 5 star experience!
After 10 years of struggling with hearing loss and uncomfortable hearing aids, I finally found someone who is patient, caring and extremely knowledgeable of what best looks and fixes his customers. Scott takes hearing aids to the next level with a personal touch and not a business focused on selling you the most expensive hearing aids. If you have not yet found the right hearing aids for your needs, I strongly recommend you visit Scott Wilson Hearing you will not regret the visit. Staff is very pleasant, organized and punctual with appointments.